Self storage automation: how to run your facility unmanned

The self storage industry is evolving rapidly towards full automation. More and more operators are discovering that an unmanned facility not only saves costs, but also delivers a better customer experience. But how do you take that step?

Why automate?

Staff costs are often the biggest expense for self storage businesses. By automating processes — from booking to access, from invoicing to customer service — you can run your facility 24/7 without fixed staff. Customers appreciate the flexibility: they can book, pay and access their storage unit at any time.

The building blocks of automation

A fully automated self storage facility rests on four pillars:

• Online booking platform — Customers search, compare and book their storage unit online. The system processes the booking and automatically sends contracts and confirmations.
• Automated payments — Through integration with Mollie, payments are processed instantly. Monthly direct debits run entirely automatically.
• Electronic access control — With systems like MyLock, customers gain access via their smartphone, PIN code or tag. When a contract ends, access is automatically revoked.
• Accounting integrations — Invoices are automatically forwarded to your accounting system, whether that is Exact Online, Twinfield, Snelstart or Wefact.

The role of MyYounit

MyYounit connects all these systems in one platform. Rather than separate software for bookings, payments, access and administration, MyYounit provides everything in one dashboard. This makes it not only simpler, but also more reliable: all components communicate seamlessly with each other.

ROI of automation

Operators who fully automate their facility typically see a significant reduction in operational costs. In addition, occupancy rates rise because customers can book 24/7 — including outside office hours, when many potential customers traditionally drop off.

Step by step to unmanned

You don't have to automate everything at once. Start with online bookings and payments, then add electronic access control, and finally integrate your accounting. MyYounit grows with your ambitions.