Frequently asked questions

MyYounit is an online self storage management system. It helps you manage all your business processes: reservations, payments, customer management, invoicing, access control and more. All from one cloud-based platform.

No, MyYounit runs entirely in the cloud. All you need is an internet connection and a browser. No software installation is required. Updates are applied automatically.

Yes, security is our top priority. MyYounit uses 2-factor authentication, encrypted connections and secure data storage. All data is processed in compliance with GDPR.

Yes, invoicing is fully automated. Invoices are automatically generated and sent. Payments are processed via Mollie and automatically linked to your accounting system such as Exact Online, Twinfield or Snelstart.

Yes, MyYounit offers standard integrations with Mollie (payments), Snelstart, Exact Online, Twinfield and Wefact (accounting), and Minipak (packaging materials). Additionally, there is integration with various access control systems and cameras.

Yes, MyYounit is fully equipped for multi-location management. From one central dashboard you manage all your locations. Per location you can configure separate settings, such as rates, opening hours and access rules. This way you maintain oversight of your entire organisation.

MyLock is our proprietary electronic lock system that integrates seamlessly with MyYounit. Locks are automatically activated upon a new booking and deactivated upon termination. Customers gain access via their smartphone, PIN code or tag. All access events are logged in an audit trail, so you always know exactly who accessed what and when.

The AI Sales integration is a smart chatbot available 24/7 on your website. The chatbot automatically answers questions from potential customers, guides them through the booking process and generates leads. The AI supports 14 languages and is fully customisable to match your branding and business information.

Yes, MyYounit supports PEPPOL e-invoicing. With increasingly strict EU regulations around electronic invoicing, MyYounit ensures you are prepared for the future. Invoices are automatically sent in the correct PEPPOL format, so you comply with all legal requirements.

Yes, you can request a free demo. During a personal walkthrough we show you how MyYounit works and answer all your questions. This way you can experience for yourself whether the system fits your business before making a decision.

Implementation time depends on the complexity of your business. Typically, MyYounit is fully set up within a few weeks. Our team guides you every step of the way: from importing existing customer and unit data to configuring payments and access control.

Yes, MyYounit offers a custom app for iOS and Android that you can offer to your customers in your own branding. Through the app, customers can manage their storage unit, open doors, view invoices and make payments. They also receive push notifications about important matters such as payment reminders.